bubbu Terms and Conditions

Nature of Agreement and Acceptance

These terms and conditions ("Terms") form a legally binding agreement governing the use of the bubbu platform and any of its services. By browsing the bubbu website (bubbu.cam), registering an account, or participating in any game or service, you are fully agreeing to these Terms.

The bubbu authority reserves the right to change, amend, or update these Terms at any time. For significant changes, we will publish a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the new Terms.

Definitions of Terms

The following terms are used with specific meanings throughout these Terms:

• "Platform" refers to the bubbu.cam website and all its subdomains and associated services.
• "User" or "Member" refers to any individual who holds a registered account on bubbu.
• "Account" refers to each member's personal user account.
• "Wagering Requirement" refers to the amount that must be wagered before a bonus amount can be withdrawn.
• "Wager" or "Bet" refers to the money placed to participate in any game or sport.

Eligibility for Registration

To open an account on the bubbu platform, you must meet the following conditions:

• You must be at least 21 years of age.
• Participation in online gaming activities is not legally prohibited in the area or region where you reside.
• You are able to use a valid payment method (bKash, Nagad, Rocket, Upay) registered in your own name.
• You have never previously been banned by bubbu or any of its affiliated entities.
• You agree to provide complete, truthful, and accurate information at the time of registration.

One Account Per Person

Each member may create only one account. If the same person holds multiple accounts, it will be considered "multi-accounting" and is a direct violation of these Terms.

If multiple members of the same household play from the same device or network, please inform the bubbu authority in advance. Otherwise, suspicion of multiple accounts may arise and your accounts may come under review.

Account Security and Responsibility

It is your responsibility to keep your bubbu account login details (username and password) completely confidential. You are fully responsible for any activity carried out from your account.

• Use a strong password and change it regularly.
• Do not share your login details with anyone.
• If you suspect unauthorized access to your account, notify our support team immediately.
• After logging in from a public or shared device, log out when your session ends.

Deposit Rules

The minimum deposit amount on the bubbu platform is ৳500. bubbu currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

The same minimum deposit limit applies to all payment methods. After a deposit is completed, the balance is generally added to your account within a few minutes. If there is any issue, please contact our 24/7 live chat support.

Withdrawal Rules

The minimum withdrawal amount from the bubbu platform is ৳1,000. For verified accounts, withdrawal requests are generally processed within one hour.

• The account must have completed full verification (KYC) before making a withdrawal request.
• The relevant wagering requirement must be fulfilled before withdrawing bonus funds.
• The same payment method used for the deposit must be used for the withdrawal.
• For unusual or suspicious transactions, the bubbu authority may request additional verification.

Identity Verification (KYC)

To prevent money laundering and ensure user security, bubbu may request identity verification from all members. The following documents may be required for verification:

• A clear photo of a National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

Withdrawal requests may be placed on hold until the verification process is complete. Submitting false or altered documents is a serious offense and may result in account closure.

Welcome Bonus Terms and Conditions

bubbu offers new members a 200% bonus on their first deposit, up to ৳10,000. The following terms and conditions apply to receiving and using this bonus:

• The bonus applies only to new members on their first deposit.
• To withdraw bonus funds, a wagering requirement of 10 times (10x) the total bonus amount must be fulfilled.
• The wagering requirement can only be fulfilled by playing eligible games.
• After receiving the bonus, the wagering requirement must be fulfilled within the specified time limit.

VIP Program and Cashback

bubbu's VIP program has four tiers, with weekly cashback applicable at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Advancement to a VIP tier depends on the member's activity and loyalty. Each cashback offer may have its own terms and conditions, which will be stated on the promotions page.

General Bonus Policy

The following general policies apply to all bubbu bonuses and promotions:

• Bonus funds cannot be converted to cash until the wagering requirement is fulfilled.
• The same promotion cannot be claimed more than once.
• bubbu reserves the right to change, suspend, or cancel any bonus promotion without prior notice.
• In the event of a dispute related to a bonus, the decision of the bubbu authority is final.

Gaming Rules

All games on the bubbu platform are operated through recognized software providers (Pragmatic Play, Spribe, PG Soft, JILI, Ezugi, NetEnt, Microgaming, and others). The outcome of all games is completely impartial and controlled by Random Number Generator (RNG) technology.

If a technical error or disconnection occurs during a gaming session, the bubbu authority will review the game log and provide an appropriate resolution. Any dispute regarding the outcome of a game session must be reported to support within 24 hours.

Prohibited Activities

The following activities are strictly prohibited on the bubbu platform:

• Any form of cheating, hacking, or software exploitation.
• Bonus abuse or taking advantage of system vulnerabilities.
• Money laundering or transactions involving illegal funds.
• Operating an account on behalf of a banned individual.
• Coordinated or group betting activities directed against the platform.
• Playing games using bots or automated software.

Involvement in any of the above activities will result in the account being permanently closed immediately and the balance may be forfeited.

Responsible Gaming Policy

bubbu gives the highest priority to responsible gaming. We believe that gaming should be enjoyed as entertainment and should never be the cause of financial or personal difficulties.

Members can set the following limits on their accounts:

• Daily, weekly, or monthly deposit limits.
• Time limits for gaming sessions.
• Self-exclusion (suspending the account for a specified period).

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page and contact our support team.

Personal Information and Privacy

bubbu handles your personal information with the utmost importance. Information provided at the time of registration will be used solely for account management, verification, and service improvement purposes.

Your information is not sold to third parties. However, information may be disclosed to relevant authorities in cases of legal obligation or to prevent fraud. To learn about our complete privacy policy, please visit the Privacy Policy page.

Limitation of Liability

The bubbu platform provides its services on an "as is" basis. bubbu will bear no liability in the following circumstances:

• Disruption to a game session due to loss of internet connection.
• Delays or errors caused by third-party payment providers.
• Losses caused by the user's own negligence.
• Unexpected technical errors or issues occurring during server maintenance.

Dispute Resolution Process

If you have any dispute or complaint, please contact our customer support team first. We provide assistance 24/7 via Bengali live chat and email:

• Live Chat: Available directly on the platform 24/7.
• Email: [email protected]

Our team will do their best to resolve complaints as quickly as possible after receiving them. The decision of bubbu authority will be considered final and binding.

Account Suspension and Termination

bubbu authority reserves the right to suspend or permanently close any account at any time for the following reasons:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing false information or forging documents.
• Harassment through repeated complaints about the same matter.

Members may also request the closure of their account at any time by contacting support. An opportunity to withdraw any verifiable balance will be provided before closure.

Applicable Law and Jurisdiction

The interpretation, application, and dispute resolution of these terms and conditions will be governed in accordance with the relevant applicable law. In the event of a dispute, an attempt will first be made to reach a resolution through discussion.

Partial Invalidity of Terms

If any part or clause of these terms and conditions is declared invalid or unenforceable by a court or competent authority, that specific part shall be severed and all remaining clauses shall continue in full force and effect.

Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between bubbu and the member. These terms and conditions supersede any prior oral or written understanding.

If you have any questions about the terms and conditions, please contact our support team — we are always ready to help in Bengali.